e3 firmly establishes MSIG as industry leader, in both technology and customer experience. It is a key pillar of our company’s success. We are confident of itssustainability, for the following reasons:

• e3 supports and aligns with our company’s strategy to “go digital.”

• It has the full support of all levels of the organization.

• Platform development plans are already completed, for both short term (phase 2 - 4, 2014) and long term (5 years).

• Product expansions plans are already completed.

• Budgets are already planned, e.g. cost, revenue projections.

• Human Resources (HR) strategies and plans, e.g. staffing, training, retention, etc. are in place, to ensure the availability of talent and  matching skills sets.

• Comprehensive operating manuals are in place for knowledge management.

• 5-year action plans, customized for each business partner, are already completed. This aligns MSIG and its business partners towards the same goals.

e3 has been - and continues to be - a huge success story. However, the market changes quickly. We will continue to impress and delight our customers by keeping it fresh.

What’s even more important is the lessons we have learned from the e3 experience and the expertise we have gained. These we will continue to leverage as we continue to innovate to create value for our partners and customers.

e3 continues to be the new media ...