Contact Us

Our services hotline office hour is from 9:00 am to 5:30 pm (Monday to Friday, except public holidays). If you would like to reach us after office hours, please leave your name, contact number, policy and claims number, enquiry content by calling our services hotline or submitting enquiry form below. We will return to you on the next working day. Thank you.

MSIG Customer Services Hotline

Tel:

+852 3122 6722

Address:

9/F, 1111 King's Road,Taikoo Shing, Hong Kong

Claims Services Hotline

Tel:

+852 2894 0660

Fax:

+852 2902 9500

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Standard Chartered Bank (Hong Kong) Limited ("SCBHK") is an insurance agent appointed by MSIG Insurance (Hong Kong) Limited ("MSIG").

The above general insurance plan is underwritten by MSIG Insurance (Hong Kong) Limited ("MSIG") which is a general insurer authorized and regulated by the Insurance Authority of the HKSAR. Standard Chartered Bank (Hong Kong) Limited ("SCBHK") is an insurance agent appointed by MSIG. To the extent permissible by law, SCBHK shall not be liable to any person for the use of any of the above information. The above information is intended as a general summary. It is for reference only and is not an offer for subscription of any insurance product. The policy may contain Terms and Conditions which are not detailed in the above. If there is any discrepancy between the information contained in the above and the Terms of the policy, the Terms of the policy shall prevail. For exact Terms and Conditions and details of the exclusions, please refer to the relevant policy or contact MSIG.