MSIG is committed to providing quality services to our customers and a safe working environment for our staff. To prevent exposure to COVID-19, the MSIG office and Customer Centre will be operating with a reduced service for the foreseeable future. Our reception will remain closed to visitors during this period and a portion of our staff will be working from home.

Should you have enquiries, please leave your message on MSIG Facebook Messenger or send your enquiry with your name and contact email address to hk_hotline@hk.msig-asia.com. Every enquiry matters to us and our customer service team will reply to you as soon as possible. Please understand that there may be a delay in responding due to the high volume of enquiries we are receiving at the moment.

Click here for Common questions about MSIG travel insurance coverage in relation to COVID-19.