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iHome Insurance

Latest Promotion
  • iHome Insurance Promotion

Comprehensive Home Insurance

 
iHome Insurance provides your home, its contents and your family members some much-needed protection.


Key features

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All Risks Home Contents Protection of up to HK$1,000,000 per year
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Personal Liability Cover protects you and your family against any legal liability to a third-party injury or property damage of up to HK$8,000,000
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Cover accidental loss of or damage to household improvement for up to HK$100,000
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Cover accidental damage to mobile phone / tablet or laptop computer for up to HK$2,000
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Cover breakage of window glass during typhoon for up to HK$10,000
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Cover non-delivery or accidental damage of goods purchased online for up to HK$10,000

Apply the plan online between 1 Jul to 30 Jun 2024 to enjoy discount offer:

Insurance PlanCardholder with valid PCL credit card^
(Must pay with PCL credit card in order to enjoy the offer)
iHome Insurance
20% off (first year premium)

^ When previewing the quotation for travel insurance, eligible cardholder is required to input the first 6-digit of PrimeCredit Credit Card numbers in "Extra Offers" and then click "Update" to enjoy the cardholder exclusive premium discount.

Remarks:

  1. Home Insurance is underwritten by MSIG Insurance (Hong Kong) Limited (“MSIG”). PrimeCredit Limited (“PCL”) is an insurance agent of MSIG.
  2. Customer who held iHome Insurance in the past 3 months, will not be eligible for the premium discount for the first policy year.
  3. The above offer cannot be used in conjunction with other promotions.

Offers are subject to terms and conditions, please click here for details.


EASY Claims – To File Your Claim ONLINE!


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No paper form to fill in or mail to us

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Submission via online or mobile device

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Covers all insurance products


 

iHome Insurance
  • Product Features
  • Benefits Table
  • Premium
  • Major Exclusions
Key Features
  • All Risks Home Contents Protection of up to HK$100,000 for each item, set or collection with a maximum benefit of HK$1,000,000 per year
  • Cover specified valuable properties of up to HK$15,000 per item, set or collection with an aggregate limit of 1/3 of the household contents sum insured per year
  • Personal Liability Cover protects you and your family against any legal liability to a third-party injury or property damage of up to HK$8,000,000

Plan Highlights
  • Cover accidental loss of or damage to household improvement for up to HK$100,000
  • Cover accidental damage to mobile phone / tablet or laptop computer for up to HK$2,000
  • Cover breakage of window glass during typhoon for up to HK$10,000
  • Cover non-delivery or accidental damage of goods purchased online for up to HK$10,000
  • Extended fatal accident benefit to cover your family members
  • Increased personal liability cover to HK$8,000,000 and removed sub-limit of owner's liability in common area
  • Enhanced optional building cover

The above product information is for reference only. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording. In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail.
BenefitsMaximum Benefits Payable (HK$)
Basic Covers
Household Contents
(any unforeseen sudden accidental physical loss or damage such as by fire, typhoon, gas explosion, flooding, landslip and subsidence or theft)
Plan A - 1,000,000
Plan B - 750,000
100,000 per item, set or collection
Valuable Property at home
(such as jewellery, watches etc.)
1/3 of the Household Contents sum insured
(15,000 per item)
Household improvements
10% of the Household Contents sum insured or 100,000
(whichever is the lesser)
Money, stamps, coins or medals at home
(such as cash, cheques, travel ticket etc.)
5,000 (1,000 per loss for money or per collection)
Photographic equipment
(such as camera or portable video camera or its accessories / ancillary equipment)
2,000
Brittle items
(such as articles of glass, china, earthenware, crystal or bottles of wine / liquor etc.)
5,000 per piece, set, collection or bottle
Sunglasses or eyeglasses
1,000)
Extra Benefits
Household removal
Cover loss of or damage to Household Contents during home removal by a professional remover
100,000
(10,000 per item)
Alternative accommodation / loss of rent
If your home becomes uninhabitable due to an insured damage
50,000
(1,500 per day for alternative accommodation)
Temporary removal
Cover loss of or damage to Household Contents that are temporarily removed for repairing, cleaning or renovation
50,000
Fatal accident
If you or your family members pass away within 3 months from injury caused by fire or burglars in your home
50,000
Burglary / robbery harm allowance#
If you or your family members sustain injury caused by burglars in your home
10,000
Loss of personal effects in your office
5,000
Loss of personal effects / money on business trips
2,500
Loss or damage to domestic helper's property
5,000
General holidays increment
Cover accidental loss of money at home during public holidays
Increased to 2,000 per accident
Damaged locks
Replacement and installation cost if lock(s) of windows, gate or external door are damaged due to burglary or attempted theft
2,500
Frozen food and drinks
If food and drinks are spoilt in the freezer due to freezer failure
10,000
Tenant's liability
Cover loss or damage to landlord's property due to insured damages
10% of the Household Contents sum insured
Removal of damaged household contents
10,000
Alterations and repairs
Loss of or damage to contents while alteration or repair works are carried out at your home
(contract period not exceeding two months and exterior works do not exceed 20% of the total contract value)
Covered
(maximum contract value of 150,000)
Breakage of window glass during typhoon
10,000
Landslip & subsidence extension
If loss or damage is caused to your home directly by landslip or subsidence
Covered
Accidental damage to mobile phone / tablet or laptop computer
(this benefit is not applicable if you or your family members are below 18 years of age at the time of the damage)
2,000 (one device in aggregate)
Online purchased goods protection
For non-delivery or accidental damage upon delivery of goods (the value of purchased items must be at least HK$500 per order)
10,000
(2 occurrences in aggerate and 1,500 per item)
Psychiatric services#
if you or your family members diagnosed to be suffering from post-traumatic stress disorder by a physician as a direct result of kidnapping, abduction, home invasion or mugging
10,000
Eco Living Coverage^
Additional cover for each eligible lost or damaged item
1,000 or 10% of the purchase price of the replacing item, whichever is lower
Personal Liability (Free)
  • Any claim against you or your family members in the event of your negligence causing third party injury or property damage
  • Your legal liability as the owner in respect of the common parts of the building of which your home forms part
$8,000,000
  • Your legal liability whilst alteration or repair works are carried out at your home
Covered
(maximum contract value of 150,000)
24-Hour Home Emergency Assistance (Free)
Building (Optional)
Building
For the structural part of your home including flooring, walls, ceiling, windows and doors and their subsequent household improvements
Sum Insured
Alternative accommodation / loss of rent
If your home is uninhabitable due to an insured loss or damage
50,000
(1,500 per day for alternative accommodation)
Removal of debris
Cover the cost of removal of debris following accidental damage to your building
$10,000
Landslip and subsidence extension
If loss or damage is caused to your home directly by landslip or subsidence
Covered
Worldwide Personal Possessions (Optional)
These benefits are not available for online enrolment. Please contact our customer service at 3122 6811 from 9:00 am to 5:30 pm (Monday to Friday, except public holidays) for details.
Personal Accident (Optional)

#Either Burglary/robbery harm allowance or Psychiatric services is payable
^Provides additional coverage of up to HK$1,000 per eligible Household Appliances item, which has been totally lost or destroyed or cannot be economically repaired, enabling the replacement of Energy Label Product with minimum Grade 2 recognition under the Mandatory Energy Efficiency Labelling Scheme

Important Notes:

  1. The premises or building to be insured must be less than 46 years of age.
  2. The premises or building to be insured must be for residential use. No industrial or commercial buildings will be covered.
  3. The premises or building to be insured must be your family's and your principal place of residence located in Hong Kong SAR.
  4. The premises or building to be insured must be not a sub-divided home or sub-let premises.
  5. The premises to be insured is not a village house / bungalow /duplex house / townhouse / detached house or the likes.
  6. The premises to be insured must not be situated on ground floor or not include any kind of roof/rooftop.
  7. The premises to be insured must be built of and roofed with bricks, stones or concrete, and must have no illegal structure or outbuilding items or any household improvements made of glass, metal, plastic or the like (Not applicable to non-structural indoor items).
  8. The policy does not cover any household contents contained in or on balcony, patio, terrace, roof, verandah, forecount or backyard of your Home or in the open generally;
  9. The sum insured for Building cover should represent the full cost of rebuilding the Insured Address (including the costs of fixtures and fittings, renovation, debris removal, professional fees and compliance costs).
  10. An enforceable Tenancy Agreement shall be effective on/before the policy effective date and agree to present the Tenancy Agreement upon request.
  11. You and your family must comply with all statutory obligations and take reasonable steps to prevent loss or damage; and to maintain any insured property in good condition and sound repair; if the premises to be insured is constructed with an open kitchen, the relevant fire safety rules and regulations must be complied; and to fulfill the requirement of the deed of mutual covenant, any other relevant regulations or statutory instruments relating to the building and your home; Contravention of any regulatory requirements or rules may invalidate the coverage provided by this policy.

The above product information is for reference only. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording. In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail.

Gross Floor Area (sq ft)
Annual Premium (HK$)
Plan A
Plan B
Up to 500
1,340
1,100
501 - 700
1,740
1,400
701 - 1,000
2,170
1,740
1,001 - 1,500
2,780
2,210
1,501 - 2,000
3,250
2,580
Over 2,000
Please call our Customer Services Hotline 3122 6811
Worldwide Personal Liability
Free
24-Hour Home Emergency Assistance
Free
Building
0.09%

Collection of Levy on Insurance Premium : Insurance Authority (IA) has announced the collection of levy on insurance premium under the "Insurance Ordinance" with effect from 1st January 2018. As a result, all premium amounts shown in this webpage are subject to levy. For further information, please visit www.ia.org.hk/en/levy.

 
The above product information is for reference only. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording. In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail.
For all Sections
  • Any accident, loss, damage or liability which occurred or existed
  • Sub-divided home or sub-let premises
  • Insured premises that is situated in a building where sub-divided flats are known to exist
  • Insured premises that is used for business purpose or as a holiday home
  • Unoccupied premises for more than 30 consecutive days
  • Illegal structure exists in the insured premises

For Household Contents Section
  • Contents on roof or in open area
  • Any loss or damage caused by:
    • Domestic animals which you own or are in your custody or control
    • Inherent fault or defective workmanship, defective material or design
    • Mysterious disappearance or unexplained loss
    • Disappearance / loss of any item (unless following a forcible and violent entry to or exit from your Home which has been reported to the police authority in person within 24 hours of discovery)
    • Theft by authorised person entered to your home
    • Mechanical breakdown and/ or malfunction of electrical appliances and computer equipment
    • Wear and tear, inadequate maintenance
    • Deterioration of food or drinks (unless specifically provided under extra benefits)
    • Atmospheric or climatic conditions, action of light
    • Seepage of water (unless caused by typhoon, windstorm or rainstorm)
    • Sonic bangs
  • Motor vehicles
  • Livestock, pets and animals
  • Any items also covered under Worldwide Personal Possessions / Building section

Major Excess
Excess Amount (HK$)
Household Contents
General items
500
Water damage
i) for multi-storey building
  a) building age: (30 years or below)
1,000 or 5% of loss, whichever is the greater
  b) building age: (31 - 40 years)
3,000 or 10% of loss, whichever is the greater
  c) building age: (41 - 50 years)
5,000 or 20% of loss, whichever is the greater
ii) other than i) above
Case by case
Household removal excess
1,000
Landslip and subsidence excess
10,000 or 10% of adjusted loss, whichever is greater
Personal Liability
Water damage
3,000
Building
Water damage
1,000 or 10% of adjusted loss, whichever is greater
Landslip and subsidence excess
10,000 or 10% of adjusted loss, whichever is greater
Other damage
250

The above product information is for reference only. For details of coverage, terms, conditions, and exclusions, please refer to the policy wording. In the event of any discrepancy between the English and Chinese versions of any of the above details, the English version shall prevail.